No feedback regarding phone delivery for nearly 6 months

Absolutely disgusting customer service from Telkom. They don't even deserve one Star! I have been trying to get a phone from them since the 22nd of January 2020,because I changed over to the smart voice option.

I called them on Monday and the call Centre agent "Sameera" said it will be delivered on Wednesday.

I called them on Tuesday and the call centre agent (Dillon) said that I have received incorrect information.

I have sent him two emails regarding feedback of whether the phone would be delivered or not.

He has not even responded to the first email.

Absolutely appalling customer service from I am fed up, it is no wonder that people are actually changing over to alternative service providers.