JE
Justin E
1 reviews | Active since Oct 2017
07 Nov 2017, 08:55
No feedback regarding faulty line/moving of DSL
Hi
where to start, its been painful to say the least! We moved houses, so line needs to be moved and service etc... that was 2017/09/27, we run our own business and cannot afford to be offline and Telkom is aware of this.
numerous calls, sms's, mails, using the stupid app and nothing. we get a call from the techie, the line is faulty, they need to fix it. then we hear again he went back to check probably thinking it will fix itself!!!
just keep on getting sms's saying "telkom will attend" ja right, this is pathetic to say the least!
can someone at Telkom call me to discuss, i need an ETA and concrete feedback!
my logged ref is ********** 34A
Helpful (0)
Replies (3)0
Replies (3)JE
Justin E's updateReviewer Update
07 Nov 2017, 11:53thanks, but what does this mean? how long before someone contacts me?
also where do i use that ref you gave me?
JE
Justin E's update07 Nov 2017, 11:53
Reviewer Update
thanks, but what does this mean? how long before someone contacts me?
also where do i use that ref you gave me?
JE
Justin E's updateReviewer Update
13 Nov 2017, 08:38and as expected, still no feedback!! nothing is being done here, no one gets back to us!
Noleen responded, but nothing is being done?
JE
Justin E's update13 Nov 2017, 08:38
Reviewer Update
and as expected, still no feedback!! nothing is being done here, no one gets back to us!
Noleen responded, but nothing is being done?
JE
Justin E's updateReviewer Update
14 Nov 2017, 08:43CAN ANYONE RESPOND!!!!!!!!!!!! THIS IS PATHETIC, HOW USELESS CAN A COMPANY BE??????
JE
Justin E's update14 Nov 2017, 08:43
Reviewer Update
CAN ANYONE RESPOND!!!!!!!!!!!! THIS IS PATHETIC, HOW USELESS CAN A COMPANY BE??????