SF
Saadiqah F

1 reviews | Active since Oct 2017

26 Oct 2017, 14:30

No Feedback Received

I had approached the Telkom branch about a week ago where I app**** to have an extra contract added to my current contract with them. I was then advised that my application had to go fro credit vetting which would take 24 to 48 hours. It has been a week and still no feedback has been received and every time I call the call center for feedback they keep telling me that my application is still with the credit vetting department. They send me form pilla rto post and thus nothing is getting resolved.

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Replies (1)
Telkom
Telkom's reply31 Oct 2017, 07:48
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your ID number so that we can investigate and feedback will follow. If you have a reference number, please provide as well.

Please make sure you select "post a private reply" when you respond so that we can be able to view those details and as well as protecting your private information.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,