No feedback provided for previous complaint

on Fri 30 Jan @ 23:05 i logged a complaint as I am being chrged for services i do not have. On Sun 1 Feb 15 @ 11:16:36 i received the below response on Hello Peter:<br> <br> Hello Allie-mosaval,<br> <br> Thank you for making contact with us<br> <br> This response serves as confirmation that your query has been received. We will have the current issue investigated and provide suitable feedback as soon as possible.<br> <br> Kind Regards<br> Keagan Moses<br> Telkom Social Media Team <br> <br> That was the last communication received from Telkom and i am still receiving bills even though i do not have a line anymore. <br> <br> Could someone please call me ASAP to have this issue resolved