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fC
fatima C

1 reviews | Active since Mar 2017

27 Mar 2017, 11:00

no feedback -phone out of order 3 months

<p>it all started in Jan 2017 and almost 3 months late no clarity on when the lines will be restored ,Telkom is quick to deduct monthly rentals for a service taaht is not even being utilized .</p> <p>Cable theft in the Roodepoort area and ref number 303CRZ200117 .CANNOT RELOG AS CALLS ARE REPORTED .</p> <p> </p> <p>REIMBURSE OUR RENTALS AND RESTORE OUR SERVICE </p>

0
Replies (4)
fC
fatima C's update27 Mar 2017, 13:39
Reviewer Update

thank you ,hope this can be resolved soonest

fC
fatima C's update04 Apr 2017, 12:40
Reviewer Update

PERHAPS ESCALATED TO TEH GALAXY -FOUR MONTHS RENTAL NEEDS TO BE REINSTATED AND THIS ISSUE NEEDS TO BE ADDRESSED

Thank you for making contact with us. Please be advised that this fault has been escalated and feedback will follow.

Your Reference: AI **********

We apologise for any inconvenience caused.

Regards,

fC
fatima C's update04 Apr 2017, 12:41
Reviewer Update

PERHAPS ESCALATED TO TEH GALAXY -FOUR MONTHS RENTAL NEEDS TO BE REINSTATED AND THIS ISSUE NEEDS TO BE ADDRESSED

Thank you for making contact with us. Please be advised that this fault has been escalated and feedback will follow.

Your Reference: AI **********

We apologise for any inconvenience caused.

Regards,

fC
fatima C's update13 Apr 2017, 12:47
Reviewer Update

Your Reference: AI ********** still no resolution assist urgently and please reinstate the rental deduction

contact number **********