No feedback or whatsoever

I am out of words with Telkom, I am not sure if maybe I am not good enough for their services or what... I have not heard anything from them, I went onto their website to do an online application in MArch and I got a confirmation telling me that someone will contact me... well a month later still nothing. I have logged a complain for heavens sake on the 7th March and Luleka from the social team leader sent me a reference number to silence me (SM209684) that was the first and last time I heard from her, I was hoping to get away from Vodacom, at least they know how to treat people when a complaint is brought forward and make me feel that I am valued. I could have been a loyal customer but then I was treated like an nobody... then there was my online application nothing was done. I send my partner to give it a try and he still received some ****py Face to Face interactions. This is truly disgusting I tell you, I am going to share this unpleasant experience with the rest of SA so that they know how you operate, that is if you operate at all...