BM
Bongane M

1 reviews | Active since May 2015

05 Nov 2015, 10:26

NO feedback or Update

im very very ****ed off with the service im receiving from Telkom Mobile, i app**** for an Iphone 6 online worth R399 a month, somebody called me from the call center and did the whole telephonic application, the guy then informed me should my application get approved they will debit my account with an amount of R399 then they will inform me as to when I will receive the device, my account was debited with the same amount R399 but no feedback was communicated to me and everytime i call they keep on transferring me from one department to the other and they also keep me on hold for ever...im sick and tired of such service and im even considering terminating this contract and i wont even recommend anyone i know to apply online...im really disappointed to the core since i do have another contract with Telkom i ddnt expect such service from them....<br> <br> Dissapointed and ****ed off.<br> bye.

0
Replies (1)
Telkom
Telkom's reply05 Nov 2015, 10:33
Official
Hello Mr Bongz,

Thank you for making contact with us

This response serves as confirmation that your query has been received.

We will investigate and provide you with feedback.

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM164658

Kind Regards
Zulfah
Telkom Social Media Team

Best regards,