FC
Fonnie C

1 reviews | Active since Nov 2015

25 Nov 2015, 13:22

No feedback or technition

I have logged a fault report with telkom 3 days ago they promised to phone me that same day but i am still waiting on that call. If you call 10210 you hold on for hours at a time. Went to the Somerset west mall branch for assistance and they just responded \its not our job call 10210"This is my business land line and ADSL line that have been down for the last 3 days. We are loosing customers and revenue every second this is not resolved. I don't need sorry for the inconvenience i need this fixed ASAP. Fault number 228CWK231115. The service from telkom is non existent and useless."""

0
Replies (1)
Telkom
Telkom's reply25 Nov 2015, 17:53
Official
Hello Spares007,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM171495.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,