No Feedback or Response

<p>I settled my telkom mobile account in January 2016. I have phoned their customer contact centre and requested a settlement letter on numerous occasions without any success. They promise to email the letter to me but nothing is forthcoming. I have been strugling since the 09th of May 2016. Telkom mobile is *********** and doesnt care about their customers. I wont introduce them to any new customers because they are useless and dont seem to understand what customer service and piece of mind means.</p>