1 reviews | Active since Nov 2015
No Feedback or Feedback, don't care attitude
I find it appalling that you treat customers in this matter, No Response No Feedback and the lack of service and the don't care attitude to a customer.<br> <br> We are a pharmaceutical company that provides medication for patients with life threatening conditions, come Friday we will have no telephone lines no network connection to the outside world for our patients or doctors to contact us besides the cell phone we use from vendors who do provide a service.<br> <br> Please note that if there is any legal issues or patient queries this will be the liability of Telkom as we have submitted document to you months ago (for PRI transfer and Fibre lines ) and tried following up numerous time for simple feedback. I am currently not sure what it takes for a large company like yours to actually get people to do a job that they are compensated to do.<br> <br> I have tried to call Leanne numerous times as well as sent emails, voice mails and sms's I even tried calling Eucia Sitole who also doesn't respond to messages and Enios Khoza responds to nothing.<br>
We apologise for the inconvenience caused.
We will escalate your query for further investigations and provide feedback at the soonest.
Your social media ***
Regards,
Wesley
Telkom Social Media Team
***
We apologise for the inconvenience caused.
We will escalate your query for further investigations and provide feedback at the soonest.
Your social media ***
Regards,
Wesley
Telkom Social Media Team
***
