No feedback or communication from Telkom

I left South Africa at the end January 2016 for approximately 5 years.<br> At the beginning of Dec. 2015 I requested Telkom via e-mail to have my telephone and internet services disconnected at the end of Jan. 2016. Received no reply. At the end of Dec 2015 I went to the Telkom shop in Bay West (PE) to check if this request was logged (Telkom Walmer Park was under relocation). They informed me that they do not have access to these services. I then submitted two forms to terminate the services, but they could not give me a reference no.<br> Meanwhile, I left the country and received and paid my first telephone account in Feb.. When the second account arrived (for services I did not use) I paid it and started to send e-mail to as many different departments as possible with the hope that someone can help me. I did not get any response.<br> We also made telephone calls to the Customer Complain Dept. and other departments, but no phone was answered.<br> I was always satisfied with the services of Telkom and wish to use them again on my return. I am very frustrated at the moment and do not know how to get my services terminated. <br> Is there someone that can help me please?<br> Best to contact me is via e-mai