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weyi I
1 reviews | Active since Sept 2015
10 Sept 2015, 20:27
no feedback on upgrade
Went into store first thing tuesday morning to process my upgrade and i provided all required dicuments to them,i asked the consultant helping me how long it will take for upgrade to be processed he said max 72 hrs,got no feedback untill i called 180 to check on the status and was told it was never processed as doc were not submitted due to technical errors from the processing branch
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Telkom's replyOfficial
10 Sept 2015, 20:45Hello wigbene,
Sorry to hear about your experience.
Your query has been forwarded to our Mobile department to investigate and provide feedback.
Your reference number is SM144564
Kind Regards
Charl
Telkom Social Media Team
Sorry to hear about your experience.
Your query has been forwarded to our Mobile department to investigate and provide feedback.
Your reference number is SM144564
Kind Regards
Charl
Telkom Social Media Team
Best regards,
Telkom's reply10 Sept 2015, 20:45
Official
Hello wigbene,
Sorry to hear about your experience.
Your query has been forwarded to our Mobile department to investigate and provide feedback.
Your reference number is SM144564
Kind Regards
Charl
Telkom Social Media Team
Sorry to hear about your experience.
Your query has been forwarded to our Mobile department to investigate and provide feedback.
Your reference number is SM144564
Kind Regards
Charl
Telkom Social Media Team
Best regards,