No feedback on query

<p>Hello </p> <p>An techican came to my house 2017/03/10 to investigate my internet speed. I haven't had any feedback on my query. I also didn't get a reference number. I wish to receive immediate feedback.</p> <p>My details:<br />-id: ********** 016089<br />-telkom mobile number: ********** 980<br />- address: 49 Phalarope Road, Rooihuiskraal</p>