sB
sinovia B
1 reviews | Active since Mar 2016
14 Mar 2016, 17:11
NO FEEDBACK ON PREVIOUS POSTS
Hi there. To date I had no phone call or email regarding my complaint from Telkom. Since my last communication I had sent close to 20 cancellation notes and not one RESPONSE. THIS IS SHOCKING AND THEY KEEP DEBITING MY ACCOUNT EVERY MONTH<br> <br> THEY JUST SEEM TO IGNORE. TELKOM DID RESPOND TO MY PREVIOUS COMPLAINT TO SAY THEY WILL REVERT BACK - I AM STILL WAITING!!!
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Telkom's replyOfficial
14 Mar 2016, 20:18Hello sinoviab,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply14 Mar 2016, 20:18
Official
Hello sinoviab,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,