NO FEEDBACK ON PREVIOUS COMPLAINT. PATHETIC!

I submitted a complaint 5 days ago which still hasn't been dealt with at all! No reference number given and not a single phone call received regarding the matter. I've emailed Telkom via their Hellopeter email, phoned 10210 numerous times (but not prepared to wait 45-60 min on hold each time) and NOTHING.<br> <br> You people disgust me with your pathetic service.<br> <br> Order reference no: ***A<br> <br> ID No: ***<br> Cell no: ***<br> <br> Previous complaint: Replace (dot) with . so the link will work - had to do it so this site doesn't omit it.<br> -> hellopeter(dot)com/telkom/complaints/no-eta-on-installation-***