No feedback on online order

<p>During the month of August there was a FreeMe special offer which I app**** for twice online and I was not contacted back by Telkom. I tried phonong to get the Deal of the Month but was told that there was high call volumes and decided to rather go the online route.</p> <p> </p> <p>This morning I app**** for a deal online and after putting in all the required detail received an email that a consultant will be in touch, and I have still not received feedback. I think that this is **** poor customer service and I would like to get a hold of someone that can assist.</p> <p> </p> <p>As much as Telkom has improved over the last few years, the Mobile side seems to be very poor.</p>