No feedback on line moving even though website said 2 days

<p>On the 29 June I app**** for my line to be moved to my house. In the same town, just one street below my old house. I put in a online order for line moving, seeing as they state it will be 2 working days then you will gave a date on when they will move your line. After a week I heard nothing. I called and they said they couldn't find my adress on their system. I had to physically send them a google maps screenshot of where my house is. I even send them my neighbour's house telkom phone number, but to date, they still havent done a thing. How long must I wait? Can I point out that Telkom Is using false advertising saying that we, the clieents will know within 2 working days when our libes will be moved". And even when I call the call centre on 10213 they also dont have a clue. I am so Mad at the moment. Please can I get this sorted out ASAP!!</p>