UK
Ulf-Dieter Koepp

1 reviews | Active since Jun 2010

15 Feb 2017, 10:45

No feedback on landline cancellation

<p>Good day, I have been sending cancellation request forms to Telkom backdated in January. I have not been receiving any confirmations from Telkom prior to cancelling the landline with Telkom. I have stressed out simply that I am deaf. I have sent cancellation requests DAILY till I get the final confirmation that I will not be billed by Telkom for landline services.</p> <p> </p> <p>Unfortunately the email address ********** is no longer functioning. It bounced back twice.</p> <p> </p> <p>I will dispute any new billing accounts linked to landline services that are after March 2017. I will not pay any cents or rands to March 2017 billing accounts.</p> <p> </p> <p>Regards.</p> <p> </p> <p>Ulf-Dieter</p>

0
Replies (1)
Telkom
Telkom's reply15 Feb 2017, 11:21
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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