No feedback on incorrect billing after six reference numbers

Telkom Mobile has not bothered to rectify my invoice for November 2020 in spite of proof of a waybill sent to them. I have been charged for a new phone that was returned to Telkom Mobile because they could not assist me activate my line.

I subsequently cancelled the contract as per the online order policy of seven days.

Below are reference number that I have been assigned to date without any further feedback from Telkom Mobile :

***************5

So Telkom Mobile has decided that they employ their usual bullying tactics of taken the funds from the account as usual.