DT
David T

1 reviews | Active since Aug 2016

10 Aug 2016, 09:56

No Feedback on Hello Peter complaint

<p>"App**** for a new mobile contract on Monday, went through the entire process and was told the device will be delivered within 5-7 working days. </p> <p>After the call, my account was not debited nor did I receive any communication whatsoever regarding my application.</p> <p>Sales call centre is constantly busy.</p> <p>Not happy at all with the telephonic and online application process."</p> <p> </p> <p>Logged this complaint a while back, only had a response to the complaint via Hello Peter informing me the Fullfilment team will attend to my complaint.</p> <p> </p> <p>I feel that this is by far the worst customer service I have ever received.</p> <p>Sales contact centre is never reachable. Waited for close to an hour to speak to a consultant but to no avail. </p> <p> </p> <p>Very dissapointed in Telkom Mobile as I have recommended many of my friends and family to switch over to their network...</p>

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