mB
marita B

1 reviews | Active since May 2013

19 Apr 2016, 09:22

No feedback on Complaint

I'M STILL WAITING FOR FEEDBACK ... 19 April 2016 <br> <br> <br> Rude staff member - Logan Scheepers - shouting and screeming to me. <br> Please listen to Logan's unprofessional way of answering the phone and her irritated way of speaking to clients / me, when I made a call to your service dept to updgrade my Home internet service on *** . Without any warning she drop the call and it went through to you techinical area.<br> I had to hold on for +- 40 min and phone 10210 3 x times. <br> <br> <br> <br> Hello marita vd berg ,<br> <br> We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query will be investigated.<br> <br> Your ***<br> <br> We apologise for any inconvenience caused.<br> <br> Regards,<br> Moenieb.<br> Telkom Social Media Team.<br> <br>

0
Replies (1)
Telkom
Telkom's reply19 Apr 2016, 10:59
Official
Hello marita vd berg ,

We sorry for the inconvenience caused.
We will follow up with our team and have a consultant contact you.

Regards
Noleen
Telkom Social Media Team.