No feedback on cancellation requests after multiple attempts

<p>I called into the call centre to cancel my ADSL line, Uncapped Data and Telephone line on 09/03/16. I was advised to print and complete the form emailed to me to ***, as the call centre does not handle cancellation requests. This was done the same day.</p> <p> </p> <p>I then went into a store on the on the 14/03/16. The agent took the form and put all the information on the system and then said to me an agent will be in touch.</p> <p> </p> <p>I have since resent the previous emails on the 07/04/16 to ***. I have since paid the March bill. Still no feedback.</p> <p> </p> <p>Since then I have recieved a bill for April and now this afternoon one for May. This is rediculous. No call back from an agent. I didnt even leave the company I moved over to an LTE package which in itself was the worst service I have ever recieved from a company signing up a client for a new service. However no problems when it comes time for debit orders to go off on the new service.</p> <p> </p> <p>Cacelation department service is terrible!</p>