JA
Julian A

1 reviews | Active since Mar 2009

07 Dec 2017, 09:35

no feedback on cancellation request

Good day

On the 6th of November I sent through documentation to have my landline and adsl cancelled. I am using LTE now. It's day 31. I received no phone call or confirmation that the services have been cancelled. Please escalate.

Regards Julian

0
Replies (1)
Telkom
Telkom's reply20 Dec 2017, 08:21
Official

Good Day

Thank you for making contact with us,

We have logged your request for assistance, Your social media reference number: AI***

Please accept our apologies for the inconvenience caused,

Regards

Telkom Social Media Team

Bronwyn

Best regards,