No feedback on cancellation request

<p>On the 6th of June I sent a cancellation request for account ********** 43006 ********** in order to cancel all my services as I have moved abroad. I received an automatic response that my request was received. No other communication in this regard was received from Telkom. Today, on the 10th of July 2016, I received a bill for period June/July as well as July/August.</p> <p> </p> <p>Please confirm that </p> <p>a) all services belonging to account ********** 43006 have been cancelled.</p> <p>b) Explain why I am being charged for July/August even though my request was sent through on the 6th of June 2016.</p> <p> </p> <p>I am only contactable via email since I am already abroad. I appreciate your speedy response.</p>