No feedback on Cancellation of all Products/Services

<p>I filled in and mailed the cancellation form to cancel all services on 2017-04-21. I recieved an automated reply that a service representative will call me within 21 days to verify and confirm the cancellation.</p> <p> </p> <p>I tried to telephonically confirm that everyting I sent through was in order. The call centre representatives just keep on telling me I should wait until I am contacted.</p> <p> </p> <p>Last Saturday (2017-05-20) I went to the Telkom outlet in Sandton City to follow up on the status of the cancellation. The service representative didn't even look at my details to confirm that everything was in order. She just said I must wait until I am contacted.</p> <p> </p> <p>We are now past the 21 Business days and nobody has contacted me yet.</p> <p> </p> <p>I have done my due diligence and my next escalation step will be to log a complaint on: http://www.thencc.gov.za/ if the matter is not timely resolved.</p>