EJVR
EURIKA JANSEN VAN RENSBURG
1 reviews | Active since Mar 2009
14 Dec 2015, 12:53
NO FEEDBACK ON ADSL LINE CANCELLATION
ADSL LINE WAS CANCELLED ON 12/10/15.ON 16 NOV 2015 RACHEL AT WONDERBOOM SAID SHE CANNOT ASSIST,BUT SEE IT'S NOT CANCELLED.FOLLOW UP'S WERE DONE ON 19/11,24/11,2/12 AND 11/12/2015.MY CREDIT OF R265.99 NOT PAID BACK YET AFTER THEY WERE SUPPOSE TO DEDUCT FROM DEPOSIT.NOW I GET AN ACCOUNT FOR T1097.85.WHO IS NOT DOING THEIR JOB?<br> EURIKA FROM EUROWE [Email Removed]
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Telkom's replyOfficial
14 Dec 2015, 14:27Hello dorissie,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM178140
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM178140
Regards
Narriman
Telkom Social Media Team
Telkom's reply14 Dec 2015, 14:27
Official
Hello dorissie,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM178140
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM178140
Regards
Narriman
Telkom Social Media Team