1 reviews | Active since Sept 2012
No feedback on account enquiry for more than a month
<p>I enquired about charges on my Telkom mobile account around 30 May 2017. They claim to get back to you with feedback within 3 days. Well it's been 41 days. I have contacted them numerous times, (REF ********** 4), telephonically and even once through their Facebook Social media team. No joy!! </p> <p> </p> <p>My conclusion. Either the staff at Telkom does not give a **** about the customers they get paid to serve, or they are simply ***********. Either way, I will not recommend Telkom to anyone anymore. </p> <p> </p> <p> </p>
Strange, Telkom couldn't respond to my querie for more than a month. After writing to Hellopeter I get a response within 2 days. But that's not the best part. I get this message with a spelling mistake (professional), giving me some rushed answer that makes no sense. I also asked for how long I should pay the fees and that part was simply ignored. No thanks Telkom. I'll take my money elsewhere.
Strange, Telkom couldn't respond to my querie for more than a month. After writing to Hellopeter I get a response within 2 days. But that's not the best part. I get this message with a spelling mistake (professional), giving me some rushed answer that makes no sense. I also asked for how long I should pay the fees and that part was simply ignored. No thanks Telkom. I'll take my money elsewhere.