1 reviews | Active since Oct 2012
No feedback on a landline application.
We app**** for a landline from Telkom at The Northgate Mall branch. After the 21 day waiting period our landline was never installed, upon investigation we were told that we supp**** them with the incorrect contact details and that we had to apply again. We app**** online twice in the past 2 months and still no landline, I also went to the Clearwater mall branch where I firstly had to wait in a que for about an hour because at peak time they only had 2 consultants. When I was eventually helped they didn't even bother to try and assist and just said we should apply again. Telkom is not only throwing away money of our monthly landline payment but they are causing our preferred ADSL provider a loss as well. If I see a the complaints I feel that Telkom might aswell close their doors!
We truly regret taking note of your experience. This matter will be assigned to Back Office and they will contact you.
Your social media reference number is SM133566.
Regards,
Joshua
Telkom Social Media Team
We truly regret taking note of your experience. This matter will be assigned to Back Office and they will contact you.
Your social media reference number is SM133566.
Regards,
Joshua
Telkom Social Media Team
