DJ
Denise J
1 reviews | Active since Jan 2017
06 Oct 2017, 11:04
No feedback on a case logged since Nov 2016
This is bad..... no calls or feedback received from Telkom since Nov 2016. When I call the call centre, they can't assist me.. they always say that their manager will get back to me which never happens??????
And then.... I see on my credit report that Telkom listed an amount that I "OWE" them. This is *****!!!!!
Who can help me????? I am so sick of this!!!!
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Replies (1)DJ
Denise J's updateReviewer Update
13 Oct 2017, 19:21Hi Moenieb,
Thanks for the response. However it is very funny that Telkom is quick enough to reply to a HelloPeter complaint. But not quick enough to give answers over the phone when contacting the call centre? This has been going on since last year Nov and it is 11 months already?????????
DJ
Denise J's update13 Oct 2017, 19:21
Reviewer Update
Hi Moenieb,
Thanks for the response. However it is very funny that Telkom is quick enough to reply to a HelloPeter complaint. But not quick enough to give answers over the phone when contacting the call centre? This has been going on since last year Nov and it is 11 months already?????????