No feedback on 3 new contracts with issues for over 2 weeks

<p>I signed up for 2 contracts at the Mall of Africa store on 18 November 2016 and still awaiting feedback to sign up on a 3rd contract but want to cancel everything as I still have not yet had feedback on issues. I have been in contact with MC and Alg (store manager). Contract 1: FreeMe unlimited - I was told that this package includes unlimited calls to all SA networks including landlines and cellphones, and does not include the share-call/toll-free numbers starting with '080' or '086'. I am being charged to make calls to landline numbers. When I phoned the Telkom call centre to query this, I was told that as a customer I need to do my research on whether the landline is a premium line - if so, this would be charged at a premium rate. This is just ridiculous! I was not told this when I signed up for the package. Contract 2: SmartBroadband Uncapped Wireless. We were provided with a sim card that only seems to work on the router provided with the package and nothing else. Initial queries suggested that the sim card should work on other devices, but we are still waiting for feedback to assist with setting the sim card up on different devices. Contract 3: Fixed Line Lookalike. I have yet to sign-up for this contract as I was initially told that Telkom would be able to port my Neotel number once the contract went on a month-to-month basis. I contacted Telkom and started the application process when the Neotel number went onto month-to-month and Telkom said that they couldn't port the number. I was then told after several trips to the store that they can port the number and that it would take longer to do, and they would require invoice information. I provided this invoice information last week and have not heard back from them since. It is incredibly frustrating to deal with a store that does not have a direct contact number, a manager that provided a contact number - but never answers, and especially after moving from other service providers that didn't give false promises on their services. Please can someone contact me to cancel the contracts that I signed up for, at no cost/penalty for me as these issues were raised within 7 days of signing up for the contracts. </p>