No Feedback, no Service, yet I receive a bill!

In October 2014 our copper cables were ******...No Telkom service at our business and Telkom said, we are not replacing it, because of the high risk of it happening again. We requested an alternative,...which they installed in February 2015. The product - Fixed Line look a like<br> <br> Installation, after countless phone calls from my cell phone, took place four months later. I was happy...I had service again. FOR A WEEK. So since the beginning of March I have been back and forth, calling the call centre, going to the store and NO JOY. <br> <br> I Found out two weeks ago, my line has been discontinued, no one knows why. No one can tell me who gave them the instruction. I go to the Telkom Direct Store. The lady tells me, because the Fixed Line look a like is such a new product, she cant assist me. Phone the call centre, they send me to the Telkom Direct Store.<br> <br> How am I suppose to maintain a professional relationship with our clients? I have no phone or internet connectivity and Telkom doesn't care... BUT THEY CAN SEND ME A BILL! a Bill for NO SERVICE!