No Feedback No Service

Its very frustrating how Telkom lacks the manpower or motivation to satisfy customers with the service they order or have paid for. I visited the Telkom service branch at the Promenade on the 27th July 2015, and had to make a payment before a technician was send out to me to install my voice line, then a week later a technician was send but he could not install a line, and I'm not sure what his technical difficulty was, but he left a message for me that, some other technician had to come out due to some detail on the outside circuit. I have been trying to call and now communicating via Twitter directly on to Telkom's page and have gotten a response but its like these peiple only tell you what you wanna hear just to shut you up. The thing that gets to me is, that in the area where I live is a huge Telkom building where technicians get dispatched from on a daily basis, literally 2minutes from where I live, yet they can't send someone out to sort out my installation.<br> Its frustrating, disappointing that such an enormous telecommunications company lacks a great deal in their service delivery.