SN
Sandra N
1 reviews | Active since Sept 2015
21 Sept 2015, 15:00
NO FEEDBACK/NO RESPONSE
My phone line has been out of service for a month. I have logged calls and got 3 different reference numbers because someone thought that it was to much of an effort to solve the problem.The logged fault was closed but not resolved. Now I receive a bill that I have to pay for something that is not working. I hope that this problem will be solved ASAP
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Telkom's replyOfficial
21 Sept 2015, 17:26Hello sanrung,
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently attending to your query and we will revert back to you with feedback.
Your Social Media reference number is SM147801.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently attending to your query and we will revert back to you with feedback.
Your Social Media reference number is SM147801.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Best regards,
Telkom's reply21 Sept 2015, 17:26
Official
Hello sanrung,
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently attending to your query and we will revert back to you with feedback.
Your Social Media reference number is SM147801.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently attending to your query and we will revert back to you with feedback.
Your Social Media reference number is SM147801.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Best regards,