CM
Cheryl M

1 reviews | Active since Jun 2013

30 Sept 2016, 08:18

No Feedback, No refund, no Nothing!

<p>I contacted Telkom a full month ago about taking unauthorised funds for a contract I cancelled in May. They promised to get back to me. Despite all this, they took MORE money off my account in mid-September.</p> <p> </p> <p>I am still waiting for feedback plus the return of all the bank costs I had to pay to get the unauthorised transactions reversed.</p>

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Replies (1)
Telkom
Telkom's reply30 Sept 2016, 10:04
Official

Thank you for your post.

As per our telephonic conversation, please be advised that your query has been sent to our Retentions Team.

Your reference number is ***7.

We apologise for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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