No feedback, no refund for dispute, Telkom sucks

I am still waiting for a refund on a query logged in November for my October statement where I was over-billed for my ADSL line. When I called in December I was advise that the query is still within SLA. it is now January. In the mean time I have to foot the increased bill. I had nothing but trouble with your service since I opened this account and really doubt if I will stay with you.<br> <br> Please sort my account out as I had to pay more for the last 2 months for your error never mind the fact that the account was overdue through no fault of mine.