No Feedback, No Progress, Poor customer Services

<p>I've been trying to move my ADSL line into the OpenServe pool for 2 months now without any sucess. First time round(during month one) they move someone else's line into the OpenServe pool, so I had to reapply to move my line into the OpenServe pool. Call 10210 and I'm told to send an email to ********** Get an auto reply stating"A service consultant will contact you within 21 business days to verify the information provided and/or confirm cancellation/retention options available." It is now 19 business days without any feedback expect for the automated response. Contact them on twitter - they'll get back to me. Contact them on their online technical support - I have to phone 10210. Phone 10210 - can't give me any feedback / progress other than they have received the request. Contact them on twitter again - they'll get back to me.</p>