IE
Ingrid E
1 reviews | Active since Jul 2017
06 Jul 2017, 12:05
No feedback. No home line. No internet.
<p>Complaint: our internet and phone line has been off since 29 June, 2017. Since then, we have reported this problem more than 5 times and everytime we get the same response: Sorry for the inconvenience. We marked it as very urgent.</p> <p>Since 5 July, the operator told us that the team leader will come back to us as soon as possible, but that never happend. We have received No Feedback from Telkom. No phone call. No technician at our house.</p> <p>Someone did contact us today, but we only heard background noises from the office. No one actually spokr to us. So we are assuming that they did so only to have some form of record on the system.</p> <p>Our reference number: 264 CTK 3006 17.</p>
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