No Feedback, Incorrect numbers listed.

I app**** for a LTE package from Telkom at the branch in Sandton City on 10/02/2016 and was advised that my application was sent for processing and stock should be available on 12/02/2016 and I would get a call. I thereafter got a call from the Telkom call centre on 11/02/2016 advising me that I was pre-approved for the same package and that I should ignore my application with the branch and rather use the call centre route as they are more efficient. I did not see the point of submitting 2 applications and the agent referred me to the customer care centre. Upon calling Customer Care, I had the misfortune of speaking to Tshepo Mudau who could not assist me at all and referred me back to the sales call centre, who referred me to him in the first place. He could not give me a turnaround time or explanation. To make matters worse, the numbers listed for Telkom Sandton City are incorrect. No one in Telkom seems to know the correct contact numbers. I was advised to go into the branch with no guarantee that I will actually get the product I want. Should I go to the store everyday to follow up?? Telkom, correct your contact numbers!!! Your service is terrible.