No feedback given for a week of waiting for a contract only to contact and be told we don't have stockto be processed

Absolutely useless. Contacted telkom on the 25th of November to take out a contract. Went through the whole process. Asked the lady on the phone how long till I get my phone. She told me 5-7 days from submitting documents. Documents were submitted the same day at 9 in the morning. The following day received the same message stating my documents had not been sent so clearly nothing had been done the whole of Tuesday. Resent the documents on Wednesday. Received the same message again on the Thursday morning! Phoned and asked what was going on said it had been updated on the system and would find out what was going on soon. Friday no feedback given. Sent a call back request never contacted me back. Phoned today Monday the 1st of December got through to a lady after waiting on hold for 15 minutes. The lady informed me oh we don't have any stock! No one has bothered to inform me through the entire process that there is no stock!! I asked to be put through to a manager was told oh I can't need to do a call back request. Informed this is not accurate as there are managers on the floor and she needs to get one to speak to me now. Was told oh I work from home so that's not possible. No information could be given to me on when my applications would be cancelled since it took a week to get to the point where I am now! Don't waste your time or your money.