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kevin B
1 reviews | Active since Apr 2013
22 Nov 2017, 11:23
No Feedback from Telkom Mobile
I have done a online application on 20th of November 2017 with a call center agent Zipho Zonki friendly and very efficient and was provided with Ref TBB ********** 0001 But when I try to follow up with Telkom 10213 they hold me on forever ,No one in calls me back ,what type of service is this ,the last conversation was that my account will be debited With R369 + but it was not and no clear or any feedback was provided to me
Helpful (0)
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Replies (2)
Telkom's replyOfficial
24 Nov 2017, 15:06Hello kevin.britto@
Your query has been escalated to our mobile team for their attention.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply24 Nov 2017, 15:06
Official
Hello kevin.britto@
Your query has been escalated to our mobile team for their attention.
Regards
Noleen
Telkom Social Media Team.
Best regards,
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kevin B's updateReviewer Update
25 Nov 2017, 09:06I must say i can understand that my application was declined but i was asked to up grade ,
Telkom you are ****ed up in feedback ,When i went to Telkom Clear water was advised to can my contract due that they could not help to swap my numbers around and was requested to cancel the contract and wait for it and than apply for new contract ,now im declined for something .
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kevin B's update25 Nov 2017, 09:06
Reviewer Update
I must say i can understand that my application was declined but i was asked to up grade ,
Telkom you are ****ed up in feedback ,When i went to Telkom Clear water was advised to can my contract due that they could not help to swap my numbers around and was requested to cancel the contract and wait for it and than apply for new contract ,now im declined for something .