No feedback from Telkom for months!

<p>I have been trying since December 2015 to contact Telkom regarding a mobile service that has been cancelled years ago, but still appears on my bill. We do not have a Telkom office in Upington. Trying to reach them by cellphone is very expensive. They have a noreply email address for their accounts. I visited the Telkom office in Stellenbosch. A very friendly lady assisted me, gave me her email address, says she's going on holiday, that I should mail her again on 6 January 2016. No reply, no reply, no reply. So I got hold of another email address during May 2017 after months of trying to use the chat community and all other means available. I decided to cancel my services, since I do not have any service for months now. They sent me a cancellation form. I sent it back. No reply, ro results, the stop order still goes off every month for the fixed line and the mobile. So Telkom, helloooooo!!!!! Are you there!!!! You must be, because you take my money every month!!!!!!!! I do not any service, no Telkom office within a radius of 300 kilometres. Helloooo!!!!!</p>