LS
Leon S

1 reviews | Active since Jun 2016

23 Feb 2017, 09:53

No feedback from Telkom

<p>So have a Telkom LTE account @ R499 pm. I go into Telkom last week Friday to apply for an additional contract at a measly R189 pm. This cannot be processed as it goes through to credit control. My account is not in arrears, paid up to date </p> <p> </p> <p>Ons Sunday I get contacted to send them a copy of my ID. This is done. On Monday I get no feedback. Agent was off. On Tuesday I get told that the query was not attended to. </p> <p> </p> <p>Since then no feedback. No updates..... NADA......</p> <p> </p> <p>Will Telkom award me this additional contract? Who knows?</p>

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Replies (1)
Telkom
Telkom's reply23 Feb 2017, 11:43
Official

Hi Leon Schultz

Thank you for making contact with us.

Please be assured that we have sent your query to our credit vetting Team for further assistance, they will be in contact with you.

Your reference number: ***4

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,