ZL
Zenda L

1 reviews | Active since Jun 2016

19 Jan 2018, 13:51

No feedback from Telkom

Contacted Telkom to move ADSL line. Still have had no response as to when it will be done. Phoning the 10213 and 10210 numbers....well what a waste of time as you never get through to them. Going online and selecting the call me back option....another waste of time. On the website it states in Bold that a representative will contact you in 2 working days to confirm when line will be moved. We have been waiting for longer..still no call from Telkom. I am paying for a service but no service is received.

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Replies (1)
Telkom
Telkom's reply14 Feb 2018, 10:02
Official

Hi Zenda1981

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media

Best regards,