Pvdw
Paul van der walt
1 reviews | Active since Apr 2015
02 Apr 2015, 11:20
No feedback from faulty ADSL line
ADSL service on home line is not working. Have gone through all the service channels to get support but no response except for an SMS saying my reference is 148CTK240315.<br> <br> I need a Telkom technician to come to my house and fix the fault asap. Two weeks have passed and line still broken.<br> <br> Telkom, if you care about your customers - Phone me.
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Telkom's replyOfficial
02 Apr 2015, 14:20Hello PaulvdW321,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM100933.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM100933.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Telkom's reply02 Apr 2015, 14:20
Official
Hello PaulvdW321,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM100933.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM100933.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***