aK
abdul K
1 reviews | Active since Dec 2014
01 Mar 2016, 19:29
no feedback from customer care
Finally received my phone after a month and half now I'm incorrectly billed twice in a row double the amount agreed upon called customer care they can't provide an explanation n no feedback in 15 days now I get a text case is closed. Very disappointed once again pls help
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Telkom's replyOfficial
01 Mar 2016, 23:04Hello arkhan19,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM183196.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM183196.
Kind Regards
Gadija
Telkom Social Media Team
Telkom's reply01 Mar 2016, 23:04
Official
Hello arkhan19,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM183196.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM183196.
Kind Regards
Gadija
Telkom Social Media Team