1 reviews | Active since Jul 2015
no feedback for more than 2 weeks
My phone has not been repaired after reporting the fault more than 2 weeks ago. Since then, I have taken to social media, emails, \chat to an agent"";15/08/04 18:42;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;873855;23;1;2;0;1;0;0;2;NULL;NULL;NULL;15/08/04 14:23;15/08/04 12:31;BAD BAD BAD SERVICE;9,41E+12;;***;I app**** for a credit card with Standard Bank. It was approved, the consultant Lerato asked me where I wanted the card delivered I gave her my work address. A week later I got a call to say the card has now been delivered to Fourways crossing branch which is NOT my closest branch. I was given 2 options, either I fetch the card from there or they courier it to my closest branch which takes another 5-7 working days. 3 weeks into this story and I still don't have the card. I have been to Fourways Crossing twice to collect my credit card and each time that Que is too long to wait. I DID NOT ASK FOR THAT CREDIT CARD TO BE DELIVERED THERE SO WHY SHOULD I NOW HAVE TO SUFFER????? That card was sent without my permission to that branch. This is the third time i am complaining and we still have come to no conclusion. I want this credit card by FRIDAY. I have called, tried to speak to a manager and can not get through. Phone just dies.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;217238;699647;13;2;0;0;0;0;2;NULL;NULL;NULL;15/08/04 14:32;15/08/04 12:33;Patetiese diens;;MARUIS;***;Ek vat my Citro?n C4 in vir 'n \radiator fan\"" wat aanhoudend draai die 30ste Julie . Ons kry die voertuig terug 31 Julie die na middig. Oppad huis toe kom die engine management liggie aan en on laat weet Maruis maandag oggend. Voertuig word op die \""Roll back \"" ingesleep en ons gaan toe die oggend na die handelaar. Maruis se hulle kyk vir ons na die probleem ek kan die voeruig kry dieselfde dag as hulle die part in vooraad het. Na die diagnostis sien hulle dis die \""solenoid valve\"" . Ek se toe ek gaan vrou vat vir ete en dan moet hulle ons bel as hulle die part het want hulle het toe 'n kamma internet probleem. Na die ete ry ek toe na die plek om te hoor wat aangaan. Maruis se ek kyk nou want die I.T man was nou net daar hy kom in 5min terug na my toe. Ek toe huis toe gegaan nadat hy gese het more oggend kry hy die part 9:00am en my vrou kan sommer wag vir die voertuig. Dis nou 14:30 pm en ek moes Maruis 2 keer s***el om te hoor wat aangaan. Steeds het hy geen andwoord vir my nie en se hy kom terug na my toe. Elke keer as mens s***el is hy kamma besig met 'n klient. Sy diens is pateties. Peugeot ek ry 'n 208Gti en hy gooi julle naam weg. <br> <br> Ek raai aan moet nie met Hatfield deel nie."""
I am so sorry that you feel that way.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM131548.
We truly apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
I am so sorry that you feel that way.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM131548.
We truly apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
