No feedback for 4 months

I have a fault that has been outstanding for the last 4 months and Telkom and their smart people apparently cannot resolve it because their brains are to small compare to the salary they are getting.

I have escalated this to numerous supervisors and they never get back to me instead the close my ticket and did not even ask me if it was resolved. When I follow up with them as to why the ticket was closed they tell me that the ticket was closed by mistake and I have to log a new ticket.

If this is issue is not resolved in the next 2 days I will sue their asses as they are in breach of contract. They don't have the decency to actually tell me that they cannot support the product that they are selling to each person just making it worse for everyone.

I want a credit for the last 4 months and I want them to cover all my expenses.

The marketing that deals with the hello peter queries are just as useless as they tell me the same thing over and over again.

Telkom will have all their equipment on their desks this weekend and I will make a big scene in the shop chasing away all the pour customers that Telkom is fooling with their so called service which are worse than a public hospital.