NO FEEDBACK - FAULT

I reported a fault with the call centre on 31/10/2017. To date, 06/11/2017, there is no feedback, i call telkom twice a day, with their staff making empty promises,. No technician has been appointed, business is at a standstill and they insist a technician must come out and see if i am telling the truth about cable theft.

Its strange that telkom employee lines are sorted immediately but for the normal public you must wait,

It seems that telkom has a secret service within the ranks because you cannot get to someone senior only the *********** call center agents who either lie that they are logging a request or dont know what they are saying, as 10 agents later and all have given a different story.

STILL NO LINE, NO INTERNET, AND WE MUST PAY ON TIME

PATHETIC SERVICE