1 reviews | Active since Jun 2013
NO FEEDBACK, EXCUSES AND *********** STAFF
Take note of... http://hellopeter.com/telkom/complaints/no-help-for-4-days-***<br> <br> As of yet, this has not been sorted... A week later from the initial HP complaint and 10 days since my initial request. <br> <br> When ever i request feedback, all I get is... \we are sorry, we will request feedback and get back to you\". No one has gotten back to me. There is no feedback. That response has been given to me I believe almost 10 times, and Im actually not joking. <br> <br> I have all the facebook, twitter and online chats I have had with you guys screenshot. I also have the mentioned telephone conversions I have had with your call centres recorded. Don't you love modern technology? :)<br> <br> As it is South Africa and things only happen when people make a noise and public outcry I think I should post all these screenshots and calls on Facebook and twitter, tagging you guys to actually show you how frustrating it is request a service from you guys or even the small thing of even getting feedback.<br> <br> What do you think of that idea? You want to request feedback on that aswel?"
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM208605
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM208605
Regards
Luleka
Telkom Social Media Team
