No Feedback even after posting on hello peter.

So this is my second attempt to get someone's attention and maybe this time I will get some help. I sent in my cancellation form over a month ago. I was told it takes up to 25 days to cancel. Well, if Telkom did their jobs correctly I would be happy and my contract would be over. I was going to upgrade, but your service is shocking. I work for a Law Firm. Please don't let me take this further.